| Details: | Effective communication with parents is a vital part of many professional roles. At the same time, when the topic is sensitive or complicated for the parent, maintaining productive communication can be quite difficult and frustrating. This training provides practical strategies for building and maintaining alliances with parents through communication. Participants will learn how to convey information that may be difficult for a parent to hear by practicing the essential skills of listening, empathy, and respect. The workshop will also cover how to express the information assertively without being reactive or aggressive. |
